We work with global brands and leading retailers, both online and offline. Here are some of our customers.
Pure e-commerce requires total dedication to the digital customer experience. Our platform helps them better include customers and customer feedback in this process.
European furniture retailer with 15 retail sites in 12 countries. Reviews.
Largest online bookstore in the Nordics. Selling physical books, e-books, audiobooks, toys, games, stationery, etc. Product reviews.
Leading retailer of kitchenware, home decor and furnishings. Product reviews.
Leading Nordic home improvement retailer. Product reviews.
Swedish online retailer for appliances. Product reviews.
Swedish and Scandinavian design and decor. Product reviews.
Skin care and makeup with innovative retail concept. Reviews.
Global brands and manufacturers need to manage a mix of retail channels, market places and direct sales. We help collect reviews from wherever their customers are. The content is used on brand sites and for content syndication, and internally in voice-of-customer programs, consumer-centric innovation projects, and by after-sales and consumer marketing teams.
Global brand using TestFreaks review crawling and syndication services.
Collecting reviews from product registrations in 10 markets, syndication.
Global training and fitness brand. Reviews.
Outdoor clothing brand, sustainable performance design. Product reviews.
Classic Swedish childrenswear clothing brand. Reviews, Q&A.
Japanese multinational electronics company. Syndicated reviews.
High-quality sportswear and performance wear. Product reviews.
Multinational brand for health, personal care and electronics.
World’s 2nd largest TV manufacturer. Retailing in 160 countries. Reviews.
Post-sales customer data is often disconnected and includes inconsistent account and contact information, products purchased, contracts, entitlements, tenants, tickets, case escalations, feature requisitions, etc.
The investments modern brands are making in customer data is therefore not only about acquisition of new customers, but retention too. They want higher renewal rates. They want to uncover more opportunities for expansion and for more of those deals to close. They want to increase the lifetime value (LTV) of their customer relationships
Retaining customers requires loyalty-building experiences and innovation. Customers expect great products, services and experiences from the brands they buy.
Business Leaders want their organizations to better understand their customers so they can create innovative products and services to build loyalty and to monetize new revenue streams fast.