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Frequently Asked Questions

Does Bluetooth Conference Speaker work with Microsoft teams?

Yes, the conference microphone works with Team, Skype for Business, Zoom, Facebook, and other commonly calling software like WebEx, Goto Meeting, Google Hangout, Facetime, etc as well as computers running Windows 7/8/10 or macOS.

Can the Conference Microphone be used for music and the occasional call?

Yes, its definition is a conference speaker, mainly used as a conference calls, we don't recommend it used as a music speaker


Is the Bluetooth Speakerphone a Full-duplex audio?

Yes, the Bluetooth Speakerphone is full-duplex audio, so people can even talk over each other, and make more natural calls where nuance matters such as hearing the other person on the line sighing. We need these audible cues

Can the Bluetooth and USB Plug connection funtion together?

No, please choose bluetooth or usb 2.0 plug, but if your computer doesn't support usb 2.0 port, kindly suggest to connect via bluetooth

The solution about the problems that the device can't turn on, no sound, or doesn't work?

Charge it if no indicator when pressing, or it is compatibility or setting problems if the indicator light but no sound, just set the output of mic and speaker to this usb conference speaker, or bluetooth pair within 3 m distance, or just re-start the device

What is the distance of Voice pickup radius?

It's 9.8 ft

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